Privacy and Cookie Policy for SkanMate
Last updated: 18/02/2026
1. Introduction
This privacy and cookie policy describes how personal data is processed in connection with:
- Visits to SkanMate.com
- Creation of account and subscription
- Use of the SkanMate platform
SkanMate is a product developed and operated by:
SkanCode A/S
Hejrevang 13
3450 Allerød
Denmark
Company reg. no.: 36917954
SkanCode A/S is the data controller for personal data processed in connection with the website and the creation of subscriptions.
When customers use the SkanMate platform to process their own data, SkanCode A/S acts as a data processor in accordance with a separate data processing agreement.
We process personal data in accordance with:
- The EU General Data Protection Regulation (GDPR)
- The Danish Data Protection Act
- Applicable cookie and ePrivacy regulations
2. Processing of Personal Data
2.1 Creation of Account and Subscription
When you create an account, we may process:
- Name
- Email address
- Phone number (if provided)
- Company information
- Login credentials
Purpose:
- Creation and administration of account
- Provision of subscription services
- Customer support
- Operation and security
Legal basis: GDPR Art. 6(1)(b) – performance of a contract.
2.2 Payment
Payments and subscription administration are handled by Stripe Payments Europe Ltd.
Payment card details are entered directly into Stripe’s secure payment solution and processed by Stripe as an independent data controller.
SkanMate does not have access to or store full payment card details.
You can read more about Stripe’s processing of personal data here:
Legal basis: Performance of a contract (GDPR Art. 6(1)(b)).
2.3 General Business Communication
We may use your email address for:
- Operational messages
- Important changes to the service
- Support inquiries
Legal basis: Legitimate interest (GDPR Art. 6(1)(f)) and performance of a contract.
Marketing materials are not sent without prior consent.
3. Hosting and Data Storage
Data and infrastructure are hosted exclusively within the EU.
- Primary data storage: Frankfurt, Germany
- Infrastructure: Frankfurt (DE) and Stockholm (SE)
- Automatic routing to the nearest server for optimal performance
The following measures are implemented:
- Encryption during transmission
- Logging and audit trails
- Backup and recovery procedures
4. Cookies and Tracking
SkanMate.com uses cookies in accordance with applicable EU and Danish legislation.
4.1 Necessary Cookies
Ensure technical functionality and security.
4.2 Analytics Cookies
Used via:
- Google Tag Manager
- Google Analytics 4
Purpose:
- Analysis of usage patterns
- Improvement of user experience
Analytics cookies are only activated after consent.
IP addresses are anonymized via GA4 settings.
Consent can be withdrawn or changed at any time via the cookie settings.
Legal basis: Consent (GDPR Art. 6(1)(a)).
5. Disclosure and Data Processors
We use data processors within the EU and have entered into data processing agreements in accordance with GDPR Art. 28.
We do not disclose personal data to third parties unless:
- It is necessary to provide the service
- Required by law
6. Retention Period
Personal data is stored:
- For as long as the customer relationship exists
- In accordance with bookkeeping legislation
- For as long as necessary to establish, exercise, or defend legal claims
Data is deleted or anonymized when it is no longer necessary.
7. Your Rights
You have the right to:
- Access
- Rectification
- Erasure
- Restriction of processing
- Data portability
- Object
Requests can be directed to:
SkanCode A/S
8. Complaints
You may lodge a complaint with:
However, we encourage you to contact us first so we can attempt to resolve the matter.
9. Changes
This policy may be updated from time to time.
The current version will always be available on SkanMate.com.
Do you have questions
Don't hesitate to contact us. We're always eager to talk about SkanMate.
